Patients share their experiences
In January 2017, my husband became critically ill in Cabo San Lucas, Mexico. We contacted Angel MedFlight to send an air ambulance to take us to Oklahoma City for further hospitalization. I cannot express my gratitude to the entire staff that worked with us, from our initial call for help, to the wonderful on board nurses, and flight crew. They moved quickly to get get us from the hospital in Cabo to the air ambulance waiting at the San Jose airport, and delivered us safely on the ground with further transportation to the hospital in Oklahoma City. Our nurses in flight were trained and absolutely the "best" . In an extremely stressful situation, they came through for us. Not only were they "professional", but they were kind and caring. I have told everyone about their service and highly recommend Angel MedFlight to anyone that might be in need of their very professional service. Thank you for being so compassionate and professional.
"Everything for my husband's flight was wonderful. The Angel MedFlight medical crew was so nice and easy to work with. They kept my husband comfortable. They held his hand; it was great. The flight coordinator explained everything to me ahead of time. She told me what was going to happen and what to expect. I am afraid of flying but they made me feel comfortable. When we landed, the ambulance was right there and ready to go. Everything went well. I want to thank everyone at Angel MedFlight, they were fantastic."
Prior to 3 days ago, we had never heard of Angel MedFlight. Fortunately, we had absolutely no reason to know about it. Then without warning our mother who was located in Florida had a severe stroke. She was in a poor state; unable to communicate. My family decided to move her to NJ for rehab. But she was not transportable. We found Angel MedFlight. We then diligenced Angel MedFlight and everything came up positive. So we hired Angel MedFlight to move my mother. The move went perfectly, and the entire service exceeded our expectation in every respect. From the terrific medical and flight personnel and back office staff, the quality of the jet, the detailed pre-planning and follow though – from start to finish the service was superb.
"My mother and I just wanted to thank Angel MedFlight for all of their help and consideration moving my father and mother to Texas. It could not have went any smoother just as they told me it would. My parents got here safely and dad is in the nursing home and I'm sure his progression will improve. Again, thanks Angel MedFlight for the tremendous effort. The crew was great with my parents."
"I read the testimonials on your website and was very impressed. I wish I would have found Angel MedFlight sooner, so we could have gotten my mother home right away. I was very impressed with Angel MedFlight. There were no time constraints. I could call in the middle of the night and they would answer. Also, the help we received from the Angel MedFlight staff really took the load off me and my dad so we could concentrate on my mother. Knowing that they were taking care of the insurance claim really made me rest easier at night."
"Thank you so much for your well-trained and caring team as well as your air evacuation service that we were provided with. We appreciate your kindness and generosity while dealing with our insurance company. As you well know, in these crisis situations, every single bit of compassion & kindness are not only a special “find” but also a relief for us as a family. You and your team have to be one of the nicest companies I have ever personally dealt with, and by far the most generous. What you are doing changes lives. I’m sure you are aware of this, but I want you to know that you have touched our lives in a way we will never forget. You have been a true blessing to us all!"
"...We are thrilled that everything has gone so well! We tremendously appreciate the care and support that everyone at Angel MedFlight has provided Betty leading up to this point . They helped keep her informed about her condition, which was so important to us, and as comfortable and healthy as possible while she waited for transplant. We thank them for their expertise and kind compassion."