Meet Ken, One of Our Night Dispatchers
Our Dispatch team is here for you and your patients 24/7. Every night, Ken and our Dispatch team work with our medical flight team members, flight coordinators and our exclusive air carrier to help patients reach the life-changing treatment they need. Ken came to Angel MedFlight with seven years of experience in dispatch after graduating with a degree in Aviation Technology from Central Missouri State University. He joined Dispatch to support the pilots, medical flight team members, and flight coordinators who partner with healthcare providers, patients and their families every day.
Our Dispatch Team is here to make sure your patient arrives on time
Using Angel MedFlight’s flight monitors, dispatchers quickly assess the safest and soonest flight times available. At every stage of the healthcare journey, they coordinate with pilots and medical flight team members so that family members and receiving and transferring facilities have the latest flight information available.
No one plans for a critical illness or injury – most air ambulances arrive for patient transport the same day of the request, or the following day. That’s why our dispatchers work with our team members and exclusive air carrier 24/7 to find available flights so your patient can reach the highest quality of care as soon as possible. The Dispatch team also works with the pilots and our medical team members to ensure we make the healthcare journey as comfortable as possible for the patient and any family members on board.
They can arrange special accommodations, including food and beverage catering for flights. We understand that patients and their families find us on the most challenging days of their lives, and we do whatever we can to make the flight experience easier.
Our team members are here because they care about our patients.
Our team members like Ken are the reason why Angel MedFlight is the highest-rated air ambulance company in patient satisfaction online. At every level of our business, we hire compassionate experienced professionals. Every one of our employees is here to provide life-changing transports for our patients and to support their healthcare providers in driving the best possible patient outcomes.