PATIENT SERVICES

We’re dedicated to doing all we can to make a difficult situation more manageable.

Patient Services for Air Medical Transportation

Angel MedFlight is the medical transportation leader in Patient Advocacy and Clinical Care Standards across the air ambulance industry. We work hand-in-hand with healthcare facilities around the country to ensure we are an extension of their clinical standards and protocols. Our unique partnerships with the leading healthcare facilities in the nation allow us to deliver best-in-class care to our patient population.

With Bedside-to-Bedside® service, the Angel MedFlight team safely transports patients across the country and around the world, delivering unparalleled patient care – even beyond medical jet transport. We are a healthcare company first and foremost. Patient care is centric to our mission. Angel MedFlight provides comprehensive worldwide air ambulance service transferring critically ill or injured patients from around the world, offering specialized care.

Air Ambulance

Angel MedFlight’s exceptional service begins with our Flight Coordination team. When you call, you will speak with a Flight Coordinator dedicated to your specific transport who will explain every detail and answer any questions you may have, including about our trademark Bedside-to-Bedside® service transfers.

Insurance & Preauthorization

Angel Medflight provides an in-house insurance team to assist with the medical insurance approval process. Their experience and knowledge is unrivaled in the medical air transportation industry. When appropriate, Angel MedFlight can appeal insurance benefit denials on the behalf of the patient.

Insurance verification for Angel MedFlight Air Ambulance services describing patient advocacy

Patient Advocacy

Our One Touch Promise® to You

Our One Touch Promise® means that Angel MedFlight will commit all of our resources to guide the process from start to finish. Our team of compassionate experts in the fields of medicine, logistics, insurance law, and case management are your hands, eyes, and ears. At Angel MedFlight we focus on every step of the process, so you can focus your attention on what really matters… your patient, your friend, your loved one.

24/7 Commitment

We are fully staffed 24 hours a day, seven days a week – every day of the year – to answer any question you may have. No answering service, no complicated phone tree. Our dedicated patient advocates are here to help.

Why Angel MedFlight Is the Best Air Ambulance Company

  • Our flight coordinators include registered nurses, paramedics and case managers. From the moment you place a call to us, you are in the hands of experienced healthcare and coordination professionals.
  • The Angel MedFlight medical crew is a team of compassionate, critical care flight nurses and paramedics who are all highly trained and experienced. They are committed to providing the highest standard of patient care.
  • We coordinate all of the air and ground transportation necessary. Our team handles every detail to ensure that the patient’s medical jet transport is handled correctly and responsibly.
  • Our aircraft provider flies meticulously maintained aircraft, and our flight crew is comprised of experienced pilots devoted to the safety and comfort of our patients.
  • We work with the case managers and physicians at both the sending and receiving facilities to fully understand the clinical needs of each patient and ensure proper continuity of care. We are an extension of your physician team.
  • We communicate directly with you and any family members to answer questions and address any concerns. We furnish a detailed itinerary and web link so that family members can follow the flight’s progress along the way.

How to Schedule

Having an ill or injured loved one is overwhelming, even without the added stress of managing the myriad of details needed for a successful medical transport. At Angel MedFlight, we understand and we can help. Every day, our Flight Coordinators arrange the safe transport of patients across the country and around the world.

PATIENT SERVICE
BROCHURE

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