NAAMTA is a leader in accreditation for the medical transport industry, offering procedures that include guidelines for developing a quality management system focusing on transport safety, patient care and continuous improvement. NAAMTA accreditation is recognized by the United States Department of Defense.
This is the second consecutive time that Angel MedFlight has received the ARGUS Platinum Rating, earning the first Platinum distinction in 2013. ARGUS has been evaluating aviation operators nationwide since 1995. The Platinum Rating is the organization's highest safety honor with only 25 percent of all ARGUS rated operators receiving the award. It is recognized industry wide as a measure of excellence. The independent certification ensures consumers that Angel MedFlight adheres to the aviation industry's highest safety standards.
Amy severed her spinal cord after an all terrain vehicle in early June. Stay tuned to our social media and blog for the release of a very special story featuring Amy’s transport.
Nicknamed the Stevies for the Greek word for “crowned,” the trophies were presented to winners during a gala banquet on Friday, June 13 at the Fairmont Chicago Millennium Park Hotel.
One of the two Angel MedFlight video awards went to “My Real Life Moment™ Patient Stories: Team Jaxon Air Ambulance Transport,” which received a Gold Award in the Motivational Public Relations Category.
The second award went to the video “My Real Life Moment - Holiday Homecoming: Lori and Michael Meet,” which landed it’s Gold Award in the Public Relations: Media and Entertainment Category.
“We are very proud of the outstanding work our videography team does to capture the real-life moments of our successful patient medical transports,” said Barry Keyles, Angel MedFlight Chief Creative Officer.
z More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Angel MedFlight’s website also has been named a finalist in the Technology Awards category, with winners to be announced later this fall.
Stevie Award winners were selected by more than 240 executives worldwide who participated in the judging process this year.
“It’s an honor for us to recognize and celebrate such an outstanding class of organizations and individuals,” said Michael Gallagher, president and founder of the Stevie Awards. “The judges were especially discerning this year. All of this year’s Gold, Silver and Bronze Stevie winners should be proud that the judges recognized their achievements and their ability to express those achievements in a way that captured the judges’ hearts and imaginations.”
Angel MedFlight pilots and medical crews flew cross-continents, from Mexico to England, with one flight transporting a patient more than 6,000 miles from Kuwait to Massachusetts, and another medical flight over 5,000 miles from Hungary to Texas.
“We’ve seen an increase in international transports and we’re glad we have the capability to help so many people worldwide,” said Rebekah Kanigan, Director of Business Development.
Domestically, Angel MedFlight flew in and out of 36 states last month. Florida continues to be the top sending state, while Texas is the top receiving state for transports.
Notably, patients’ ages ranged from the youngest patient, only 15 days old to the oldest at 98 years young. The major reason for air medical transports in May was oncology related.
Angel MedFlight transports patients with many types of medical issues including, but not limited to, neonatal and pediatric cases, traumatic brain injuries, spinal cord injuries, status post trauma, transplant recipients, respiratory illness, cancer patients and burn and wound patients.
Angel MedFlight anticipates another busy month in June as summer travel results in a higher number of illnesses and injuries.
Always raising the bar, the AngelMedFlight staff is dedicated to making a difference in their local communities. The company is holding a departmental challenge, encouraging employees to donate much needed food supplies.
“The summer months can be especially tough on the children and families in Arizona who live in poverty, as many don't have access to school breakfast and lunch programs,” said Jerry Brown, Media Relations Director for St. Mary's Food Bank in Phoenix.
The Summer Food Service Program through St. Mary’s helps bridge that gap at 95 locations around the Valley. Last year, St. Mary’s distributed enough food to provide 70 million meals to families and individuals. Non-perishable foods such as peanut butter, boxed cereal and canned fruits, vegetables and meats are especially needed during the summer time.
According to the Arizona Association of Food Banks, summer typically spells trouble for food banks. By April, food banks start to see the massive food and monetary donations raised during the holidays start to run low. St. Mary’s receives 40 percent of all donations in November and December.
At the end of June, the staff at Angel MedFlight will deliver the non-perishable foods collected during their food drive to St. Mary’s Food Bank in Phoenix.
St. Mary’s reports to be the world’s first food bank, and is a nonprofit organization that gathers and distributes food to more than 330 partner agencies at more than 430 locations serving the hungry in two-thirds of Arizona’s counties. It is a member of Feeding America, a nationwide network of more than 200 food banks and food rescue organizations.
Angel MedFlight’s training curriculum is comprised of specialized instruction from each department including safety, operations, flight coordination, medical, quality management, legal, claims, human resources, IT and business development. Employees are trained to understand the role of each job function and how they integrate; streamlining the overall communication process. Employee training is an ongoing process; with continuing education requirements.
An important part of Angel MedFlight’s training program is a course designed for Flight Coordinators. It is imperative for Flight Coordinators to know how flights operate, the medical and technical aspects involved to accurately determine each patient’s medical needs.
Matt Greenwell, RN, CFRN, NREMT-P, FP-C, Angel MedFlight’s Director of Clinical Operations teaches a Flight Physiology training course. He explains how pressure and altitude affect patients and the medical flight crew alike. Everything is measured in pressure and how it affects people differently; a patient is going to react differently at sea level than at 40,000 feet.
“It’s very important that the patient’s history and condition is taken into consideration when the flight coordinators plan the flight,” said Greenwell, adding, “Altitude and air density, cabin pressure and the condition of the patient all play a role in coordinating a flight and determining the correct altitude and cabin pressure.”
Angel MedFlight’s commitment to hiring, training and developing talent is essential to delivering operational excellence on every level.
In its seven years, Angel MedFlight has transported patients in 33 countries worldwide.
More than 13.5 million travelers are hospitalized each year while traveling. For example, a U.S. citizen traveling abroad who becomes critically ill or injured, and requires transport to the United States for a higher level of treatment, needs a dependable air ambulance services to transport him or her as quickly and safely as possible.
“This happened to a patient of ours that was volunteering abroad in Nigeria, says Chief Flight Coordinator Stacey Barnard, RN, CEN. “She became critically ill due to contracting the deadly Malaria virus and needed immediate evacuation back to the United States,” Barnard explained.
Her illness prevented her from flying on a commercial airline, and Angel MedFlight was able to transport the patient back to the United States to receive higher level treatment that allowed her to eventually make a full recovery, Barnard reported.
Today as more people are traveling to farther destinations, for recreation, they may be trying activities they don’t usually try for example, and that could result in unexpected injuries.
It’s important to plan ahead in case you become critically ill or injured while traveling in a foreign country, or become hospitalized. You may need a medical transport back to the United States, especially if you are too ill to fly on a commercial flight. Finding the best air ambulance service to perform the transport quickly and safely from any country is important, especially if you need critical or long-term care. Angel MedFlight has the experience and the medical crews capable of transporting patient from all across the globe.
International Medical Transport Resources
More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others.
Angel MedFlight was nominated in the Website Overall Design category for www.angelmedflight.com and in the Videography category for two segments in the series about patient stories called, “My Real Life Moment.”
One video titled, “Holiday Homecoming: The Meeting of Lori and Michael” is about a grateful bone marrow recipient from Iowa who wanted to personally thank her donor from Germany for his lifesaving gift.
Another entry was a testimony about a young cancer patient whose generosity was thinking of ways to bring cheer and lift the spirits of the other kids he met in the hospital, titled, “Jaxon’s Story.”
“We are honored to be recognized as finalists in the categories of Overall Website Design and Videography,” said Angel MedFlight Chief Creative Officer, Barry Keyles.
Details about The American Business Awards and the list of Finalists in all categories are available at www.StevieAwards.com/ABA.
The longest flight was 3,030 miles, from Louisiana to Lima, Peru, with more than 100,000 total miles flown during the month.
A majority of patients transported sustained their injuries from accidents or falls, making post-trauma recovery the biggest reason for necessitating medical transport in the past month. The ages of patients transported ranged from a one-year-old infant to a 98-year-old adult.
Patients who are critically ill or injured may not be able to fly on a commercial airline or travel by ground ambulance. Angel MedFlight offers medically-configured jet aircraft equipped with a stretcher, advanced life support equipment, medications and a specially trained medical flight crew to transport patients all over the United States and the world. The medical jets flew in and out of 36 states last month alone.
The company also flies patients to and from health care facilities around the world. Angel MedFlight has transported patients on five continents, from Mexico to Canada, and from South America to Saudi Arabia. This includes medical flight transports for soldiers, military personnel and veterans, as well as international flights to return patients home for acute and long-term care, and for those who are injured or fall ill while traveling.
A flight coordination team, including registered nurse (RN) case managers explain every detail of the transfers, and provide around the clock availability and support.
Angel MedFlight also surprised the students by donating 15 iMac computers to their school.
“It was our way of providing these students with an opportunity to learn about the air medical and aviation industry, and give them ideas and tools to help further their education back in the classroom,” said Cassandra Graper, Executive Vice President and event organizer.
The Angel MedFlight staff transformed a hangar, located in the Scottsdale Airpark, into an educational treasure trove for the students. The event began with a “Q and A” session with the experts, where the students proved their fascination and curiosity through insightful questions about the jets and their capabilities.
The young learners visited different stations, led by uniformed flight nurses and paramedics who each taught them something unique about their role in air medical transport.
One station featured an inflated survival life raft where the students put on life jackets, climbed aboard and listened to survival techniques. At another station, medical crew members gave students a chance to practice their newfound CPR (cardio pulmonary resuscitation) skills on the same training manikins used in adult classes.
A video of event is available at http://youtu.be/axWUhoMWsN0
Angel MedFlight established the scholarship, in partnership with the Arizona Business Aviation Association (AZBAA), to promote leadership and resourcefulness in students enrolled in aviation degree programs across Arizona. The recipient will receive $3,000 toward his or her tuition at an accredited Arizona college or university.
“Part of our mission is to give back to our communities and this scholarship allows us multiple touch points,” adds Cassandra Graper, Angel MedFlight Executive Vice President. “We have a unique opportunity to nurture the educational dreams of a local student and support the development of business aviation careers.”
Interested applicants must prepare a three-minute video biography for Angel MedFlight explaining the importance of an aviation career to them; a situation where they demonstrated resourcefulness when presented with a challenge; and improvements they would like to see in Arizona’s aviation industry.
Candidates should submit the video biography along with a completed and signed application, resume, and two letters of recommendation. Video applications must be postmarked by July 11, 2014.
Completed submissions should be mailed to:
- Angel MedFlight
- Attention: Scholarship Committee
- 8014 East McClain, Suite 220
- Scottsdale, AZ 85260
For more scholarship details, or to download an application form, please visit http://www.angelmedflight.com/azbaascholarship.html.
In addition to the donation, Angel MedFlight is hosting an event for the students to learn about aviation and the air medical industry.
“We always looks for ways to give back to our community and ensure children have exposure to the aviation field and its career possibilities,” said Angel MedFlight Executive Vice President, Cassandra Graper.
Students will have a chance to learn CPR, pose for pictures with Angel MedFlight Pilots, Flight Nurses and Paramedics, see the equipment used to transport patients and even learn about aircraft maintenance.
Baby Aiden was born with a serious digestive condition. Although he was receiving care at home in Arizona, he needed specialized medical care that was only available in Boston. At just five months old, Baby Aiden was taking his very first trip on an airplane; traveling to Boston Children’s Hospital for potentially life -saving treatment. On a warm day in July of 2013, accompanied by Angel MedFlight’s team of neonatal nurses, mom and baby departed from the Scottsdale Airport.
Serrena was also looking forward to reuniting her family. Aiden’s dad, John Garcia, had just finished a tour of duty and was reassigned to a naval base in Boston where Baby Aiden would be treated.
To help educate critical care partners on the role of air ambulance services and the continuum of care, Angel MedFlight staff will present, “The Critical Role of Case Managers in Air Medical Transport and Continuity of Care,” at this year’s conference of the American Case Managers Association (ACMA) in Chicago. The break-out session will be held Saturday, April 12 from 10:30 – 11:45 a.m. Angel MedFlight, a platinum-level sponsor of the event, will also be an exhibitor.
The 2014 ACMA’s National Conference, which runs April 10-13 at the Hyatt McCormick Place, is a resource designed specifically to provide Hospital/Health System Case Management professionals with the tools and knowledge necessary to overcome barriers and navigate the changing health care system.
Always on the forefront of innovation, Angel MedFlight’s thinking behind keeping a mobile base of operations is to better serve patients and keep costs down. By not "repositioning" crews back to Arizona after every single flight, and then engaging new flights from there, costs are kept lower and flight operations streamlined.
States Director of Operations Brandon Kearns, "We fly around the globe and around the clock. Having a fluid base of operations allows us to reposition based on patient needs - saving time by eliminating the need to return to one centralized base."
By not having to fly back to a central location every time, this "wheels down" approach means Angel MedFlight serves more patients on any given day.
Patients also benefit from flight and medical crews staying with the aircraft for their entire shift, ensuring attentive and compassionate Bedside-to-Bedside® care. Bedside-to-Bedside® service means that the same members of the medical team that have been assigned to the patient’s transfer are at the patient's side, throughout every segment of the transfer, from the sending facility, during the entire air medical transport, and to the receiving facility.
SimMan® allows for Angel MedFlight’s clinical educators to create true-to-life patient scenarios and cases to test and train flight medical teams. Since SimMan® is designed with all the functioning systems of a real patient, medical personnel are able to treat the patient as they should and the patient’s systems react just as a real patient’s systems would in the field.
SimMan® 3G is virtually lifelike: He blinks, cries, has a pulse, , and can make heart, lung and bowel sounds. His pupils respond to light. He can secrete from his mouth, eyes, ears and nose. He responds to medications, anesthesia, oxygen and carbon dioxide.
“Training on SimMan is like treating an actual patient who reacts to drugs, procedures, and stimuli,” says Angel MedFlight Education Director, Matt Greenwell, R.N. “He gives us the opportunity to treat a full range of conditions and patients, from normal to stable to unstable, and offer practitioners critical scenarios on which to respond accurately.”
SimMan® is a valuable educational tool in Angel MedFlight’s lifesaving efforts. Patients reap the benefits that this real-time, authentic training affords. Critical Care Flight Nurses and Paramedics are required to participate in regular ongoing and annual training, including hazardous materials recognition and response, infection control, critical care for adult, pediatric and neonatal patients and flight safety
Nevada State Law - NRS 450B.830 was amended on October 1, 2013 by Nevada State Senate Bill 285, prohibiting emergency air ambulance providers from transporting patients to or from the State of Nevada without first complying with the state’s individual medical, safety and transportation requirements. The documented designation of SB 285 relates to licensing requirements for emergency services only, nonetheless, Angel MedFlight decided to further its commitment to servicing those in need of emergent and non-emergent fixed-wing air ambulance services and obtained the State of Nevada License, complying with all of the standards and conditions presented.
“Although this license was not actually required as it relates to our specific services as a worldwide, fixed-wing operator, we committed to obtaining the license in order to constantly strive to go above and beyond for our patients and clinical partners,” commented Jeremy T. Freer, CEO and President of Angel MedFlight.
Established seven years ago, Angel MedFlight Worldwide Air Ambulance is an award-winning innovator in fixed-wing air medical transport. It is recognized by patients and case managers around the world for its exceptional service, care and commitment to patient advocacy. Angel MedFlight employs a team of experts in insurance law, medicine, and case management to enhance patient care and streamline the insurance authorization and transport process.
The Awards honor the accomplishments of small and large businesses and the impact they have on the Valley's business community and economy.
Angel MedFlight, established in 2007, was among the top-eight finalists in the Small-to-Medium-sized Business Category. Two final recipients are selected in each of four categories including: Community Champion, Economic Driver, Entrepreneurial Excellence and Response to Adversity.
“This is an exciting honor and we are happy to know that our work within the healthcare field and our local community is having a positive impact,” stated CEO & President Jeremy T. Freer.
In 2007, company founder Jeremy T. Freer was working his way through medical school as a flight paramedic. He recognized the need for an improved system when he witnessed patients in life-threatening situations having to wait for their insurance companies to approve medical flights. Frustrated, he saw that the system needed to be fixed, so he set out to start his own company.
Today, patients and case managers around the world value Angel MedFlight’s exceptional service, care and commitment to patient advocacy.
“Our Flight Coordinators handle all the logistical details of scheduling the medical transport for both families and case managers, allowing them to focus on their loved one or patient,” stated Stacey Barnard, Chief Flight Coordinator. “Our One Touch Promise™ has earned us the global trust of those in need of, or coordinating an air ambulance transport.”
With a sophisticated fleet of jets including the Learjet 60, Angel MedFlight provides a global reach to patients for urgent medical transport to and from international locations in almost every part of the world. The company operates and maintains its own fleet of medically-configured jets because of their unmatchable range and speed.
According to an international report published by the March of Dimes Foundation, 15 million babies worldwide are born preterm each year.
When one of these fragile newborns needs urgent air medical transport, the services of a well-trained neonatal medical crew are critical to the infant’s care.
Our fleet of jets are medically-configured with state-of-the-art neonatal technology, such as the Baby Pod II™ and the Isolette® incubator. With this neonatal equipment, Angel MedFlight Worldwide Air Ambulance has the ability to transport neonates in a safe and protected environment built specially to meet their needs for security, comfort and easy access. The sophisticated Isolette® incubator uses modern technology that incorporates a built-in ventilator and baby warmer. It can stabilize both the core and peripheral body temperature of the baby.
The Angel MedFlight Neonatal team consists of experienced Neonatal Nurse Practitioners, RN Certified (Clinical) Specialists and NREMT paramedics, who specialize in the care of neonates born with a variety of issues associated with low birth weight and prematurity.
Infants, especially neonates, handle altitude changes differently than adults. The medical team constantly watches for any effects of high altitude on the infant with the help of specialized equipment that includes constant monitoring devices. This equipment is continuously checking vital signs, temperature, heart rate, blood pressure and respiratory rate.
The goal of this inaugural campaign was to give back by helping someone reunite and connect with a loved one, allowing the community to determine the recipient of the gift.
Lori nominated Michael Henkel, who donated life-saving bone marrow through the international registry more than seven years ago. For nearly a decade, the pair waited to meet as they now share the same DNA, and each considers the other “family.” She said she asked Angel MedFlight to fly “home” this man who gave her the ultimate gift: life.
“By the grace of God, Michael came onto the international registry just when I needed him and agreed to be my ‘perfect match’ bone marrow donor,” Lori explains. “Thanks to Michael’s good health, unselfishness, willingness and compassion, I am alive today.”
Interested participants submitted a 500-word essay, on why their nominee should be chosen for the homecoming flight. The promotion was open to anyone and everyone with a story to tell.
As Lori wrote in her essay, “He is not my brother, cousin, uncle or any other family member. But we are ‘family’ because we now have the exact same DNA, Blood Type and Bone Marrow.”
On Saturday, December 28, 2013 the two were able to meet for the first time.
To continue our mission, this year, we are offering a donated flight to reunite families with their loved ones. The campaign, “Holiday Homecoming on the Wings of Angel MedFlight” will run November 14 – December 1 and is open to anyone and everyone.
Some 800 children attended the carnival at Children's First Academy in Central Phoenix. Many stopped by the Angel MedFlight booth where the company's employees helped with first aid and handed out a large assortment of treats. Angel MedFlight team members also helped with food preparation, face painting, manicures and haircuts.
Thursday, September 19th, we will be sharing a patient story with you via our social media pages including Facebook, Twitter and YouTube. The incredibly emotional story of Taylor Collins and her “My Real Life Moment ™.” Taylor’s medical condition and personal circumstances grabbed the hearts of her high school friends and school community. And it grabbed the heart of the entire Angel MedFlight team.
Over the weekend Angel MedFlight joined with Harley-Davidson of Scottsdale helping to raise over $100,000 for the families of the fallen firefighters and the Yarnell community. But there is still a great need for clothing and other items and Angel MedFlight is supporting the Arizona Business Aviation Association to aid in collecting those items.
Already a proud supporter of Angels Supporting Pediatric Neurosciences and Phoenix Children’s Hospital’s Barrow Neurological Institute, Angel MedFlight wishes to forge a more collaborative relationship with the hospital. A long-term relationship that could not only impact the patients but our employees as well.
Jackie Martinez with our business development team says, “Out of all the foundations and organizations that we partner with, Phoenix Children’s Hospital is one that is very near and dear to our team here at Angel MedFlight. Because everyone is a mother or father or aunt or an uncle, or knows a child. Children hold a very special place in our hearts.”
Just over a year ago Rowe, 63, was the victim of a hit-and-run in San Francisco. The suspect has not been apprehended. Homeless in San Francisco, Rowe suffered brain and spinal injuries along with multiple broken bones and has been recovering in a rehabilitation center. His family wanted him home in Georgia and thanks to a community-wide fundraising effort and Angel MedFlight, those wishes came true last Thursday.
James “Monk” Johnson, who attended the same high school as Rowe, spearheaded the effort to raise the funds to pay for Rowe’s flight. A 1975 San Francisco 49ers draft pick, Johnson organized a “Help Les” committee and donations began to come in. Larry Anderson, a high school classmate of Rowe’s, told the Bay City News website the majority of the money was raised in less than two months. Donations came from many sources including several churches and fish fries. Johnson himself doing much of the frying!
Full Article on KTVU
Full Article on SF Examiner
Full Article on Ledger-Enquirer
"I was touched by the efforts of these students to help one-another."Pensacola and Miami, Florida (PRWEB) March 18, 2013
The Gulf Breeze High School Student Government called Angel MedFlight, looking for a way to help a classmate get to a special medical facility in Miami, and Angel MedFlight answered their call for help.
The air ambulance company has offered a first-class experience aboard their Learjet 35, medically equipped as an ICU in the sky, to transport the student straight from the high school to Miami, Florida on March 13th.
The student will be surprised by fellow classmates and Angel MedFlight with a celebratory send-off straight from Gulf Breeze High School on March 13, 2013 to the airport where the Angel MedFlight Learjet 35, medical crew and pilots will be waiting.
For questions, or interview opportunities, contact Jennifer Vogel (480) 440-0485.
About Angel MedFlight Worldwide Air Ambulance: Angel MedFlight coordinates domestic and international air medical transportation services, commercial medical transports, ground ambulance services and provides discretionary insurance benefit assistance.
Make sure to ask the right questions before you trust an air ambulance company with your loved one.Scottsdale, AZ (PRWEB) March 20, 2013
March 18, 2013 – Angel MedFlight, a trusted air ambulance provider, shares the following tips for those who are looking to safely transport loved-ones by air.
Tip #1: Don’t believe everything you see online
Most searches begin online, and as you might know, you can’t believe everything you read. Several companies will promote planes on their website that may not even be an option for the patient. If you are searching online, make sure to read the fine print and see what is really included in the flight. If it is still unclear, call the business and ask the right questions.
Tip #2: Ask the right questions
Will I be riding in a prop plane or a fixed wing?
Is there room for a loved one to ride along?
Will you help me through the insurance process?
Tip #3: Know who is on the other end of the phone
A lot of other services have a mass call-center. Angel MedFlight has a team of nurses and case managers that personally handled every aspect of the flight to make it seamless.
To schedule an interview on this topic, contact Jennifer Vogel (480) 440-0485. About Angel MedFlight Worldwide Air Ambulance Angel MedFlight coordinates domestic and international air medical transportation services, commercial medical escorts, ground ambulance services and provides discretionary insurance benefit assistance. Angel MedFlight’s One Touch Promise® assures every detail is handled and all resources are committed to guide the process from start to finish with a compassionate team of experts in the fields of medicine, aviation, insurance law and case management. www.angelmedflight.com
"Once I was in the air, everything was smooth-sailing."Scottsdale, Arizona (PRWEB) March 01, 2013
After a long trip away from home (Watertown, New York), Jessica Lucero and her babies made it home, thanks to the help from the staff at Angel MedFlight. (Please see the full story in our video)
Angel MedFlight Air Ambulance not only made all of the flight arrangements, but made sure the insurance company covered the flight financially.
Loading the babies and mom and grandma on the two Learjet 60s, the jets took off from the warm Valley of the Sun and flew over 2,000 miles to safely land in New York. The smooth flight lasted just over three hours total, and was welcomed in New York to temperatures below zero.
Jessica reunited with her wounded Veteran husband, and went home to a special home make-over courtesy of Operation Homefront and Home Depot.
About the safe flight Jessica said, "Once I was in the air, everything was smooth-sailing."
More about the Lucero family:
After losing five pregnancies and twin babies, Jessica Lucero needed special attention for her high-risk pregnancy when she found out they were having quintuplets. She left her Veteran husband at home in Watertown, NY to fight for the life of their babies at a special facility in Arizona. The family lost one baby, but have four surviving and are all back with mom and dad.
About Angel MedFlight:
Angel MedFlight coordinates domestic and international air medical transportation services, commercial medical flights, ground ambulance services and provides discretionary insurance benefit assistance. Angel MedFlight’s One Touch Promise® assures every detail is handled and all resources are committed to guide the process from start to finish with a compassionate team of experts in the fields of medicine, aviation, insurance law and case management. View Our Blog
This month we are recognizing Connie Welker, RN, Clinical Case Manager at BDMC/CCMC Nursery ICU. Connie works with Dr. John Elliot, a well-know doctor in the Valley for his work specializing in life-saving techniques with multiple births. Connie has been an advocate for transporting these surviving babies with Angel MedFlight to make sure these little miracles get home safely. See more about Connie’s experience with Angel MedFlight air ambulance below.
AMF Contributor:Tell us a little bit about your experience and describe your favorite part about being a Case Manager.
Connie Welker:I have been a staff nurse and Nurse Manager in a Neonatal unit for 44 years with the last 15 years as Case Manager of the Neonatal Unit at Banner Desert Medical Center / CCMC. I love the ability to be part of the team in supporting the families through their journey in the unit and then assisting with care coordination and discharge planning of the infants and families as they transition to home or another facility.
AMF Contributor:Why do you like working with Angel MedFlight to transport your patients?
Connie Welker: Although I knew of Angel MedFlight, I only recently was able to utilize their services in assisting two families with multiples return to their home hospitals. The staff at Angel MedFlight were very professional in coordinating services with me, and we worked as a team in planning the flight for the infants and the paperwork that was required. Their responsive communication was outstanding and our plan for transport was a success. On the day of transport, the transport team was exceptional, experienced and very knowledgeable in their care of the infants, putting the parents at ease. As the future unfolds for more multiples in our unit, I look forward to working with the team at Angel MedFlight. Thank you.
Angel MedFlight sends a big thank you to Connie Welker. Working with Case Managers is such an important part of our process. If you are a Case Manager and would like more information about how we can simplify your workload, please email us at firstname.lastname@example.org.
View Our Blog
Preparations to get the plane to the starting point of Frank Lloyd Wright Blvd. were strategically planned and executed with precision. The danger of pulling a jet with a 39 foot wingspan for a stretch of 2 miles are plentiful: cars, signs, lampposts, vegetation etc. Even with escort provided by the Scottsdale Police Department, the unknown can happen – and did. One renegade driver with a lack of patience found themselves in a bit of trouble with the law when cutting through the Parade.
Albert Miller, Videographer for Angel MedFlight, was filming nearly the entire 2 mile stretch.
“Overall, the transition was pretty smooth. With the exception of some drivers, most of the obstacles have been signs and shrubbery,” said Miller. “It was a great team effort, everyone was aware of their surroundings, and everyone worked together to get the Learjet safely down Frank Lloyd Wright and into Westworld.”
While the Parade of Planes is not a publicized event, it is an annual occurrence for Barrett-Jackson sponsors who have aircraft that need to get to the event location. In years past, the parade generally included, single-engine or multi-engine prop planes, but that night, Angel MedFlight’s Learjet 35 made an appearance one won’t soon forget. This is the largest airplane to ever be displayed at Barrett-Jackson. Additionally, it was, by far, the largest aircraft in the Parade and required the most supervision and caution.
Director of Operations, Brandon Kearns at Aviation West Charters (dba Angel MedFlight Worldwide Air Ambulance) was in attendance to ensure the safe transfer as well. Moving foliage and ensuring sign clearance as the jet slowly rolled required a keen eye and fast reflexes.
“The local law enforcement did a fantastic job of blocking off the roads for us. We had a great group of people from Angel MedFlight as well as some officials from Barrett-Jackson and the Scottsdale Airport.” Kearns was asked if he had ever been involved in a transfer of this kind. He replied, “I have been in aviation for 16 years… this would have to be the first time.”
Angel MedFlight is excited to feature their latest member of the medically-configured jet lineup – the Learjet 35.
Watch Our Parade of Planes Video
View Our Blog
Most people are not aware that the majority of insurance plans do not extend beyond the US border, which is why it is helpful to know if repatriation is included in your plan. Repatriation allows travel back into your home country if there is an emergency on your travels.
Travel expert Jody Kozak with the Travel Assurance Promise Plan says, “for a one-time membership fee we provide peace of mind when you’re more than 200 miles away from home.” Kozak adds, “it’s safety, comfort and consideration in one inexpensive package.” The Travel Assurance Promise Plan also includes other amenities like car rental, hotel reservations, emergency medical flight evacuations and everything in-between in one comprehensive package.
There are many other travel insurance plans available, but the Travel Assurance Promise Plan is affiliated with Angel MedFlight Air Ambulance Service and is a customizable membership program that provides worldwide safety nets and stress-free travel considerations for globe-trotting individuals without the red tape and costly fees associated with insurance plans. Having the peace of mind during your travels is an inexpensive way to better enjoy your next trip.
Plans through Travel Assurance Promise include emergency medical coverage. If an emergency happens while overseas, trained experts work with those in need to provide medically-necessary air medical transport to the nearest, most appropriate facility in the contiguous United States.
For more information regarding Travel Assurance Promise and the premier customizable travel membership plans available, please visit our website at www.travelassurancepromise.com or contact one of our representatives at 1-855-612-4016 (US) or 480-559-6460 (International).
No matter where your travels take you, Travel Assurance Promise will be there. Don’t leave home without it!
Travel With Assurance
The awards, administered each year by the Phoenix Business Journal, gauge Arizona’s top private companies based on growth and revenue.
Read the article on page 30
Sanders, 29, holds a Master of Science in Accountancy and has served as director at Angel Medflight since 2009. She has more than six years of experience in corporate finance.
Arizona Business Magazine is the state’s leading business publication, with a readership of more than 122,500 per issue. This is the first year that the 50 Influential Women in Arizona Business and Five Under 35 lists have been published.
Blasted by grenade shrapnel while serving in Afghanistan on Aug. 6, 2011, Curry sustained a traumatic brain injury. The arduous recovery journey has now led to a dedicated neuro-rehabilitation facility in Escondido, where he will receive specialized speech, occupational, physical and psychological therapies.
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The award, established in 2010 by air medical transportation leader Angel MedFlight in partnership with the Arizona Business Aviation Association (AZBAA), is available to students pursuing an undergraduate or post-graduate degree in an aviation-related program at a two- or four-year Arizona college or university.
Applications are being accepted through June 4, 2012, and the scholarship will be awarded in August.
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The National Transportation and Safety Board recently issued its probable cause report for a July 2010 West Texas incident involving an air ambulance operator. The report concluded that pilot error and possible fatigue caused the Cessna 421 to plunge just minutes after takeoff, killing all five people on board. Just days after the findings were announced, a forced landing of another medical transport company’s twin-engine plane claimed three more lives.
Although neither incident was related to Angel MedFlight, company CEO Jeremy Freer stresses that safety differences do exist and individuals seeking medical flights should know how to identify good – and bad – practices.
Kelly Breem had been struck by a car in the U. S. Virgin Islands, sustaining a traumatic brain injury. She now lie comatose and partially paralyzed in a St. Thomas hospital, and required a medical flight to the mainland for specialty treatment. Unsure of their next steps, Breem’s family contacted their local congressman, Timothy Bishop, for help.
Rep. Bishop’s office turned to Angel MedFlight, who performed the air ambulance flight at no charge.
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Attended by hundreds of business and community leaders, the Nov. 8 awards ceremony at Scottsdale’s Westin Kierland Resort & Spa highlighted the achievements of 10 Arizona businesses whose founders have shown remarkable vision and tenacity in the realization of their ideas.
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Rep. Schweikert wrote Jeremy a personal letter after reading about the growing air medical transportation company in the Oct. 2011 issue of Scottsdale Airpark News magazine (read the story on page 25)
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Air medical transportation leader Angel MedFlight is setting a new standard in patient safety, comfort and care with the introduction of a Learjet 60 for dedicated air ambulance service. As Angel MedFlight’s latest innovation, the Lear 60 offers patients a spacious cabin, a smooth, comfortable flight, and expedited travel time from Bedside-to-Bedside®.
When she heard about an air ambulance service out of Scottsdale that could transport Logan to a medical center in Texas quickly and safely, she contacted the company. Minutes later, Jeremy Freer called her back.
Read the Story on page 25
Read the letter from Congressman Schweikert
The Phoenix Business Journal, which administers the ACE Awards, deemed Angel MedFlight a “fast-growth fixture” due to its reappearance on the list, and interviewed President & CEO Jeremy Freer about what it takes to maintain growth.
Read the stories on pages 34 and 38
These prestigious awards recognize top Arizona businesses for achievements in growth, adding jobs and boosting the community.
In the past five years, Angel MedFlight has more than quadrupled in number of employees and has introduced innovations that have enhanced the air medical transport industry.
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A National Honor Society member, Grega graduated from Horizon High School in Scottsdale, Ariz. with a 3.80 grade point average. He is a participant in the U.S. Air Force ROTC program, and his career goals include designing fighter jets.
A tremendous addition to the Angel MedFlight staff, Caryn’s critical care background, proven leadership abilities and interpersonal skills make her the ideal complement to our team of compassionate caregivers.
“Volunteering for Fredericktown Fire was the start of my career in medical services, and I’ll always be proud to belong to such an incredible group,” says Freer. “These men and women put their lives on the line in service to others, and the Wildfire will be another resource to aid in their rescue efforts.”
Angel MedFlight, in conjunction with the Arizona Business Aviation Association (AZBAA), is once again offering this scholarship opportunity to students working toward a two- or four-year aviation degree at an Arizona college or university. Applications will be accepted through June 30, 2011, and the scholarship will be awarded in August.
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911: Salvando Vidas (911: Saving Lives), a two-part special which aired on top-five network Univision in February, highlights the life-saving missions of Angel MedFlight and emergency response services.
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Watch part 1 of the video (Spanish)
Watch part 2 of the video (Spanish)
Matt Greenwell, Chief Flight Nurse at Angel MedFlight, spoke with Phoenix's FOX 10 News about medical flights.
"Rusty is extremely familiar with all aspects of our organization, including the structure, communications, and operations," says Angel MedFlight CEO, president and founder, Jeremy Freer. "His management and organizational skills are inspirational to our team. He holds himself to very high standards, and our patients will benefit from his commitment to excellence."
1. Angel MedFlight currently utilizes the services of sole and exclusive FAA F.A.R. Part 135 vendors, such as AeroJet Services, LLC (License Number: J7EA116I).