We fight for what is rightfully yours
- Review patient's health insurance policy to identify air ambulance benefits
- Prepare documentation for insurance preauthorization, expediting approval
- Appeal benefit claim denials on behalf of the patient
- Pursue litigation if insurance benefits are wrongfully withheld
Medical Insurance Coverage for Air Ambulance Services
In a medical crisis, you rely on your health insurer to stand by you and pay for services essential to your treatment and recovery. There are times when health insurers deny air ambulance coverage. At Angel MedFlight, we have dedicated professionals with years of experience resolving claims in the health insurance field. Understanding your medical benefits can be a confusing and daunting task. Our skilled team will help you understand your health insurance benefits. Our goal is to secure air ambulance coverage when you need it the most.
Angel MedFlight works diligently to ensure that its patients receive all of the air ambulance benefits to which they are entitled. Our hands-on insurance knowledge is unrivaled in the air medical transportation industry. Whether you have employee-sponsored health insurance governed by ERISA, Travel Insurance, COBRA insurance, or if you purchased an individual policy through the Health Insurance Marketplace at HealthCare.gov, our committed team will understand your coverage terms and get you the care you deserve.
We Act Fast As Your Medical Insurance Advocate
From the moment you call, we begin researching your health insurance coverage, identifying benefits and exclusions. For some, reading through an insurance policy can be challenging and time consuming, leaving the reader without a definitive answer whether air ambulance service is a covered benefit. Angel MedFlight understands the intricacies of insurance policies and nuances of contract terms and conditions. We have worked on thousands of claims so we can expertly guide you through the process, contacting the insurance companies directly so you can remain focused on the care of your loved one.
Based on the patient's medical condition and the attending physician's recommendation, we may also prepare documentation necessary to expedite the pre-authorization approval process with the insurance company. You avoid having to shuffle through mountains of paperwork or having to make futile telephone calls to the insurance company's automated phone system or sometimes not-so-helpful claims handlers.
In the event that coverage is denied, we have the ability to initiate an administrative appeal of the insurance company's decision. At Angel MedFlight, our health insurance experts assist our patients and families by submitting a memorandum of points and authorities to the insurance company. The memorandum is supported by medical records, medical literature and appropriate case law in an effort to overturn a coverage denial.
A medical crisis can be scary and stressful. You can trust Angel MedFlight to protect your rights to insurance coverage for your air medical transport. We are committed to providing exceptional service for you.
Highly Skilled Air Ambulance Professionals Who Know How to Communicate
Our capable team of patient advocates know how to work with insurance companies across the industry to get air medical transports approved for coverage. Our team cuts through the red-tape that is sometimes associated with these complex transactions. We coordinate between healthcare facilities and commercial insurance plans to submit preauthorization requests. We support our health insurance claim submissions with comprehensive documentation. And, we diligently follow-up with insurance companies to ensure your claim receives a full and fair review.
Commercial Insurance Companies
We can request preauthorization and submit a claim to all commercial insurance companies and most government insurance programs for air medical services, including, but not limited to:
- Blue Cross Blue Shield (BCBS) Plans including Anthem, HCSC, Premera and FEP (Federal Employees Program)
- United Healthcare
- Government Employees Health Associate (GEHA)
- Health Net
Motor Vehicle Accidents, Workers' Compensation, Personal Injury Protection, and Travel Insurance
Air ambulance coverage is not limited to purely health insurance plans. Angel MedFlight identifies multiple sources of insurance coverage to process difficult cases. When a patient presents a financial hardship, the first step of our Flight Coordination team is to try to locate coverage. There are many circumstances where a patient might have coverage that is unknown to them.
If you or your loved one was in a motor vehicle accident (MVA), there may be coverage for air ambulance services – even if you were somehow at-fault. Injuries sustained that relate to prior workers' compensation claims may still be active and cover air ambulance transportation. Additionally, patients may not know they have coverage associated with their credit card or they may qualify for particular insurance like Crime Victim's Compensation Fund. Allow our dedicated team to complete an eligibility and benefits call so we can explore your rights to insurance coverage.
Patients share their experience
"The help we received from the Angel MedFlight really took the load off me and my dad so we could concentrate on my mother. Knowing that Angel MedFlight was taking care of the insurance claims really made me rest easier at night."
"My brother is the one who called Angel MedFlight. Then I talked to a flight coordinator and she said, ‘We will do everything we can to help your husband.’ The next day I got a call from Angel MedFlight they said, ‘We are coming to get your husband.’ I was so relieved and it’s just so nice to know that your team was there to assist me with my insurance company to make sure the flight was covered."
"I don’t know all of the work that the team did for us, but I know they worked very hard to get the flight approved by the insurance company. We just wanted to get Steve back to Boston so he could get the care he needs and be close to all of us. I really appreciated everything that Angel MedFlight did for us"